Frequently asked questions, troubleshooting and tips
Checklist of all prerequisites that must be met before you can start a campaign in AutoLetter
Solutions for synchronization problems with Billbee, Shopify, and other integrations in AutoLetter
Find out whether and how you can stop a letter after it has been sent through AutoLetter and DHL
Overview of the typical delivery time for an AutoLetter letter -- from order to delivery by DHL
Learn what happens when your campaign budget in AutoLetter is used up and how to increase it
Common causes and solutions for invalid PDF templates in AutoLetter -- format, fonts, DHL zones, and more
Information on data protection, GDPR compliance, Stripe payment security, and data separation in AutoLetter
Learn why certain letter templates in AutoLetter cannot be deleted and how to resolve the issue
Learn why the admin area in AutoLetter is not visible and what roles exist
Learn why AutoLetter only accepts German sender addresses and what alternatives are available
